Health Innovation Conference (HIC) Hacking Health 2016

Held during HIC, Hacking Health provides the opportunity for health services, clinicians and technical minds to present a problem/project, which goes into the running to be selected as a focus project during the three day event. Energetic resources (hackers, designers and innovators) dedicate themselves to the solution – a digital workflow innovation.

HIC HACKING HEALTH
HONOURABLE MENTION FOR PATIENT EXPERIENCE

Consisting of 16 teams working on big problems within the health sector.  Thanks for the support from Health and Informatics Society of Australia (HISA), all our mentors and my team.

PROCESSES

  • Problem & Solution Statement
  • Affinity Diagramming
  • Design Studio Methodology
  • Rapid Prototyping, UI Design

APPROACH

THE CHALLENGE
Healthcare has customised treatments but standardised information about what your personal patient journey might look like. There is a lack of documentation of end-to-end patient journeys through rare and chronic diseases such as cancer.

The repertoire of information online, through your doctor and support network is overwhelming for someone who is not an information architect. It is also hard to devise what your typical journey over the course of the disease might look.
 

PROBLEM  STATEMENT
The problem of high anxiety due to lack of standardised information about treatment.
Affects patients undergoing breast cancer treatment.
The impact of which patients' mental health is compounded during the course of their treatment.

SOLUTION STATEMENT
We can create a patient journey mapping tool for individuals to document their end-to-end journey from trigger to diagnosis, treatment and recovery for a specific condition or disease. This tool will build a repository of data of similar people experiencing the same conditions, in the process, providing insight on what a typical journey might look like for a 32 year old female going through breast cancer.

It needs to be user-friendly, intuitive and allow the patient or carer, with the support of their doctor and support network, to map the expected course of their patient journey.

This data can then be used to better plan for care, provide information about any symptoms they might feel or start to feel, and connect with people who have used complementary therapy and feed back possible pain points a patient is feeling. These insights can then be shared with health professionals, research bodies and policy makers for devising treatment that always puts the patient as the center of focus.

MINIMUM VIABLE PRODUCT (MVP)
Multi-device web application to drip feed relevant information to the patient at the right place and the right time.